Book an appointment with Talisman Perfume Oils® using SetMore


Frequently Asked Questions
Many people confuse the terms "essential oil" and "fragrance oil" because of the frequent incorrect practice of using these terms interchangeably. However, essential oils and fragrance oils are different in a number of ways. Although both types of oil can sometimes be used for the same purposes, they are chemically different, priced differently and possess different properties.
Essential Oils

Essential oils are natural products extracted in a number of ways from plants; however, all plants do not contain essential oils. Essential oils extracted from plants contain aromatic properties used as remedies for a number of problems. Essential oils are used in aromatherapy practice to help ease muscle pain, emotional problems, menstrual issues, skin problems, arthritis and more, according to author Julia Lawless in her book "Illustrated Encyclopedia of Essential Oils."

Fragrance Oils

Fragrance oils are synthetic products and therefore do not possess the natural healing properties of essential oils. Fragrance oils are essentially a "pleasant" aroma, and many modern perfumes are created using fragrance oils. It is possible to create almost any aroma in a fragrance oil, unlike an essential oil, which is extracted from a plant.

Chemical Components of Fragrance Oils

Fragrance oils are not volatile because they are synthetically made; therefore, fragrance oils usually last longer than essential oils. The range of fragrance oils is a lot wider than essential oils because almost any fragrance can be made in a laboratory. Fragrance oils may contain a certain percentage of essential oils, but they are not completely natural, like essential oils.

Price of Essential Oils

Essential oils vary considerably in price, depending on the type, season and availability. Some essential oils, such as rose and sandalwood, are always expensive because of the complex and timely extraction processes involved. If rose essential oil is cheaply priced, it is most likely adulterated, a common practice used by some suppliers to create a higher profit margin while supplying a "fake" product. Citrus essential oils are usually inexpensive because of the ease of extraction.

Price of Fragrance Oils

Fragrance oils are much cheaper than essential oils because of the ease at which they are synthetically made; almost any aroma is available as a fragrance oil. Examples of fragrance oils that cannot be extracted in essential oil format include banana, strawberry, melon, apple, blueberry pie and hot fudge cake.

Uses of Essential Oils and Fragrance Oils

Essential oils are often used in aromatherapy practice for their therapeutic properties. In addition, essential oils are used in perfumes, body products, soaps, detergents and as flavorings in food and alcohol. Fragrance oils are commonly used in soaps, perfumes and body lotions, and are favorites of craft makers thanks to the variety of fragrances available. They are cheaper than essential oils and they last longer.


Does the thickness of the oil affect the quality or scent intensity of the oil ?

No.   Thickness or thinness has absolutely nothing to do with oil quality or scent intensity. For example, Egyptian Musk is traditionally the thickest oil, but has a very mild fragrance.  In contrast, Sudanese Coconut has a very thin consistency, but also has an extremely strong fragrance.  The notion that thicker oil is synonymous with more intensely scented oil is a misconception. Only a handful of oils are thick, while most oils have a thin consistency.


What is the difference between Perfume Oils , Fragrance Oils & Body oils ?
Unfortunately, all of these descriptions have been used to describe one single product, which has created confusion for the consumer.  There are basically two types of oil. The first type is any oil that can be used on the body. The second type is oil that is not meant for the body and must be used only for another primary use (for example, creating candles and soaps).  Unfortunately, many oils that are not meant for the body are being sold as body oils. Though these oils will usually not cause any harm to the body, they are cheap and made of an inferior grade of oil.  The consumer should not be concerned with the description or identification of the oil.  The emphasis should instead be on knowing whether the oil is meant for the body.


Why does the color of oil seem to change from time to time ?
Depending on the season, oils will differ in color because of the crop season; since most oils have natural ingredients, the time of year they are created will have bearing on the color.  For example, an apple grown in May is not going to have the same color as an apple grown in December.


What is the Shelf life of your oils ?
Since our oils do not contain any alcohol or water, the problem of evaporation does not exist.  As long as the oils are kept away from extreme heat and sunlight, they will last an extremely long time.  The only detail that may change is the color.  Some oils even develop a deeper scent over time, which is called marrying or maturing.  We have had oils here for over ten years, and they still maintain their richness and strength.


Why is Quality is so important now ?
Quality always sells regardless of how the economy is faring. People always remember and appreciate quality even if it may cost a bit more. During the last few months, many fragrance companies have closed their doors since they could not generate enough sales to cover their overhead costs. The demand for their products was not great enough in these tough times. This is why we emphasize quality; because quality sells today, tomorrow, and forever. When you combine quality with a reliable price it is a winning combination that cannot be beaten. Never compromise quality in exchange for saving a few dollars or you will pay in the long run. Let the quality of the product sell itself, and you will always be successful.


How long will my Body Oil’s scent last?

That all depends on how much you are wearing, what are you doing while wearing it, your unique body type, air temperature, 
humidity, and the fragrance itself. Because our oils are 100% pure oil, you can expect it to last a good while.

Are your oils uncut?

Our Fragrance and Body Oils are 100% pure oil. No alcohol or water has been added.


 

Are the Essential Oils for internal use?

The use of essential oils internally is at your own risk.  The oils are 100% pure Essential Oils, unless otherwise stated as a dilution. Since everyone reacts differently with the use of essential oils we cannot recommend them for internal use.


What are Burning Oils?

Burning Oils are used in an oil burner to make a room smell like the fragrance of your choice. 

They are weaker in strength than Fragrance and Body Oils.

You can still use Fragrance and Body Oils in an oil burner if you want a stronger scent.

 

What is the difference between Burning Oils and Body Oils?

The only difference is the strength of the oil. Burning Oils are not as strong as the Fragrance and Body Oils.

If you want a stronger scent in your room, you can use a Fragrance and Body Oil in an Oil Warmer.

 

How long will my Body Oil’s scent last?

That all depends on how much you are wearing, what are you doing while wearing it, your unique body type, air temperature,

humidity, and the fragrance itself. Because our oils are 100% pure oil, you can expect it to last a good while.

 

Do I need to add anything to this oil to make it safe to wear on my skin?

Our Fragrance and Body Oils are 100% pure oil but are also cosmetic grade.

This means you can put them on your body without worrying about skin irritation.           

 

What does the (W), (M), and (U) next to some of the fragrance names mean?

That is our way of designating what gender the Fragrance and Body Oil was intended for.

(W) = Women     (M) = Men     (U) = Unisex

           

What is the difference between the Roll-on bottles and the Roll-on Swirl bottles?

The only difference is the style of the bottle. The Swirl bottles have a very nice swirl design.

 

I requested a fragrance from you. How long will that take?

Once a fragrance has been requested it is added to a list of potential new fragrances for our Research and Development Department.

They take those to decide which fragrances are feasible to reproduce.

This depends on the popularity of the fragrance and the availability of the ingredients needed to recreate it.

This process can take weeks or months.

The fragrances that we decide to add will be included in the new fragrances emails sent.


Do I need to add anything to the body oils to make it safe for the skin?

Some of our customers do and others do not.  The Fragrance and Body Oils are already cosmetic grade so it is not necessary to do so unless you are sensitive to the Oil.  The essential oils however will usually need to be diluted with fractionated coconut oil or jojoba oil before using topically.

 

Pre-order questions

 

Can I get sample?

We offer samples for sale on our website. They are listed under Perfume Oils. samples could be 1ml , 5ml , 10ml Bottles.

 

Can I get a catalog?

We do not currently produce a catalog. Stay tuned for updates coming soon , or you can download our full fragrance list

 

Can I buy your oils from a store close to my house?

We do not have any physical stores. We only manage our websites and we sponsor events and festivals in order that we can have our kiosks displayed, best way is to contact us to get all the updates or to visit us at the head office in Montreal .

There could be a store that purchases oils from us and sells them close by your house but we cannot give out customer information.

 

Are any promotions going on right now?

The best way to stay up-to-date on what sales are happening is by signing up for the company newsletter.

You can click on newsletter across the top and fill out the form.

We also post many of our promotions on the website main page.

 

Can I resell your oils and other products?

You bet. In fact, we’d love it if you did.

 

Are there minimum order sizes?

No, there is no order minimum.

 

How is shipping calculated?

Shipping is based on the size, weight and price of the items being shipped ,

SHIPPING FREE WITHIN CANADA for orders over 50$.

 

What types of payment do you accept?

PayPal, Visa, MasterCard, Discover, American Express, Money Orders , Wire transfer. 

 

Do you do COD?

Sorry, we don’t.  Try a pre-paid credit card.  The fees are less and you get your items faster.




Post-order questions



 

Where is my tracking number?

As soon as your package has been shipped we will send you a shipping confirmation email. In that email,

to the right of each of the products you ordered, it will have the tracking number.

 

How long will it take to get my package?

It takes us an average of 24 hours to get your order filled and ready to ship.

Once it has shipped we average 3-5 for domestic orders to be received. International orders take longer.

You may have to wait up to 1 month depending on the tides.

 

How can I get my back ordered item?

If you get a back order notification you have a couple of options.

1) We can include the back ordered item in the package with your next order.

2) You could exchange the item for something else you would like to receive of equal value.

3) We could ship you out the item(s) as soon as they are available.

4) You can receive a refund for the amount of the item.

 

How soon will my back ordered item be back in stock?

This process can take up to two weeks and up to 2 months.

 

My package was damaged during shipping. What should I do?

Sometimes packages are damaged en route to you. Not to worry, we insure all packages.

For us to make the insurance claim on your package we will need photos of the damage, the package,

and the shipping label on the package. Please send those to [email protected]

 

What is your return/exchange policy for Wholesale ?

All Wholesales are final. Due to the high cost of testing returns for tampering, returns or exchanges cannot be honored.

For that reason all Wholesales are final.



Do you have a money back Guarantee ?


YES , 30 DAYS MONEY BACK GUARANTEE, IF YOU ARE NOT 100% SATISFIED WITH YOUR PURCHASE , RETURN IT WITHIN 30 DAYS AND WE WILL REFUND YOUR MONEY.
Talisman Perfume Oils. wants you to be completely satisfied with your purchase.
We will accept any returned product and refund your money (minus shipping) for a period of 30 days if your Purchase is MAX OF $100 




 ( All wholesale orders or Starter Packages are FINAL SALE )
Talisman Perfume Oils will not issue a refund for any used products.




Material Safety Data & Handling Information

  1. Trade of Product Name/Type: Fragrance Oils
  2. Flash Point: 195°F ( Can differ from Scent to Scent )
  3. Unusual fire & explosion hazards: when exposed to heat ( fire )
  4. OSHA Classifications ( Materials to avoid ): Avoid strong oxidizing agents

Health Hazard Information

  1. Heath hazard determination ( for materials above 1% ) the identity of individual components that contribute to
    organoleptic value of this mixture is proprietary to be a trade secret.

LIQUID MAY BE IRRITATING TO SKIN AND EYES.



Emergency & First Aid Procedures

  1. EYE CONTACT: Flush well with water. See physician if irritation persists.
  2. SKIN CONTACT: If irritation occurs; remove contaminated clothes, flush affected areas with water. See physician if irritation occurs.
  3. INGESTION: If swallowed, DO NOT INDUCE VOMITING. Drink large amount of water or milk. Call for medical help immediately.
  4. Never give anything by mouth to an unconscious person.

Special Protection Information

  1. EYES: Use safety goggles where splashing can occur.
  2. RESPIRATORY: In poorly ventilated areas use the NIOSH-approved respiratory protection may be required.
  3. VENTILATION: Provide adequate ventilation.
  4. PRECAUTIONS: In handling and storing : Keep away from heat. Keep closed when not in use.
  5. SPILL OR LEAK: Small spills can be cleaned up with soap and a cloth or paper towel.
  6. WASTE DISPOSAL: Incineration or sanitary landfill in accordance with local, Provincial & Federal regulations.

Product will cause damage to other materials if not cleaned after a leak or spill.




GENERAL TERMS & CONDITIONS


The information contained herein is provided in good faith and is believed to be correct as of sale date. However  Talisman Perfume Oils® makes no representation as to the comprehensiveness of accuracy of the information. It is expected that the person(s) receiving products will exercise their independent judgment in determining appropriateness for a particular use and purpose of the product(s) therefore Talisman Perfume Oils® will not be responsible for damages of any kind resulting from the use or reliance upon such information.
No representation, Warranties, either expressed or implied for a particular purpose and or of any nature are made hereunder with respect to the information set forth herein the product(s) to which the information refers.

Massage Therapy Questions



Does my insurance cover the cost of a massage ?

Talisman's massage therapists can provide you with massage therapy receipts for your insurance company. Most group health insurance plans cover the entire cost of your massage treatment while others cover a portion of the cost. In a few cases, some insurance providers require you to have a doctor’s prescription, which most physicians are willing to fill out. Consult with your health insurance provider to find out if the cost of your massage treatment is covered.


How often should I get a massage?

To get the most health benefits, it is recommended to schedule regular massage sessions. However, some individuals have frequent massages simply because they enjoy them so much!

Massage, like exercise, does more for you if you engage in it regularly. The recommended frequency of massage sessions depends on your reasons for seeking massage therapy. If you are seeking massage for stress relief or preventive care, monthly sessions are recommended. During especially stressful periods, more frequent treatments may be recommended. To find out what would best suit your needs, Contact us


Do I need a large room for the session?

Not at all! A large room is not necessary. Your Talisman massage therapist can set up the portable massage table in any room of your home.  If necessary, your coffee table can be pushed to the site to make room for the massage table . Your therapist also brings sheets, pillows, oils, candles and soothing music to enhance your experience.


What can I expect from my first visit?

Your massage therapist will arrive at your doorstep and all you need to do is lead him/her to the room of your choice.  He/She needs is a few minutes to set up the massage table and create an ambiance of relaxation.  At your initial visit, you will be asked to fill in a short health information form. This information will allow the therapist to tailor the session according to your needs. Once informed of your needs, the therapist will leave the room so that you can comfortably set up under the sheets on the massage table.


Can children and adolescents benefit from massage?

The potential benefits of massage therapy in children have been well documented. Not only is it soothing and comforting, but it also strengthens the immune system, calms the nervous system and help calm them down.


When should I NOT get a massage?

Inflammatory conditions: Massage has the potential to aggravate inflammation, with the exception of sub-acute and chronic inflammation.

Varicose veins: Deep pressure applied directly to the varicosity can be detrimental. However light pressure in the problem area and regular massage intensity in other areas is not an issue. Spider veins are not problematic.

Blood clots: Deep pressure on your legs is not recommended for individuals who have blood clots. Check with your doctor before getting a massage.


MASSAGE CANCELLATION POLICY

Should you need to change or cancel your appointment, we request a 24 – hour notice to allow us to reschedule your therapist. Appointments involving various therapists require a 48 – hour notice for a date change or cancellation. A cost equal to the full price of the appointment will be incurred by those who miss appointments and fail to cancel or reschedule within the policy.